How do I approve or reject Zelle payments?

Here’s how approvers can approve or reject pending Zelle®  payments:

1. In Online Banking for Business, select the Home tab.
2. Under “Approval Inbox”, select Zelle Manage Payments.
3. Next to the payment you want to review, select Actions and then select Approve or Reject.

Note: For multiple payments, check the box beside each payment and under “Bulk Actions” select Approve or Reject.

4. In the confirmation window, select Approve or Reject.
5. When prompted, confirm your identity with your chosen secondary authentication option. What is secondary authentication?

If yours was the final approval, we’ll start processing the payment as requested.