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How do I correct my deposit in BMO DepositEdge? (Feature coming soon)

Here are some of the reasons why your check may have been rejected

Reject Reason What it means How to correct it
Amount Recognition Failed We couldn't identify the amount Manually enter the amount in the appropriate field. Then select Accept.
Duplicate Item
(shown under "Rejected Item Exception")		 If we find a duplicate item, we'll show you both the current and original images for verification. Remove the duplicates by selecting Remove Item.
Item Data Entry
(shown under "Amount Recognition Failed")		 We couldn't identify one of the fields on your check.  Manually enter the missing criteria in the appropriate field. Then select Accept.
Image Quality Exceptions We couldn't process your check due to poor image quality. Select Remove Item. Then deposit the check at a branch or ATM. 
Item Limit
(shown under "Amount Recognition Failed"		 BMO DepositEdge can't process your check because it exceeds the check limit of $25 million as per CPA standards. Select Remove Item. Then depoist the check at a branch. 
MICR Failed We couldn't recognized the MICR line of your check.

Manually enter the MICR in the appropriate field. Then select Accept.

If you don't see an option to manually enter the MICR, it means DepositEdge can't read the MICR. This may be due to poor print quality, or because the MICR isn't in the expected location on the check. Please try rescanning your check upside-down or backwards. This can sometimes cause DepositEdge to scan the check without looking for the MICR line. If that doesn't work, select Remove Item. Then deposit the check at a branch or ATM. 
Reject Item Exception

It's a foreign check (i.e. check drawn in Mexico, England, etc). 

or

The check routing number is not a valid transit number. 

 Select Remove Item. Then deposit the check at a branch or ATM. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can rescan any removed check. If the rescanned check continues to fail and cannot be accepted, it must be deposited at a branch or ATM. 


We’ll send you an email with a detailed reason if any check within your deposit was rejected. You’ll still see a credit for the total deposit amount at first, but we’ll correct this by debiting the amount of the rejected check on the same business day as your deposit.  

 

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