Online Banking for Business

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How do I modify a rejected deposit in BMO DepositEdge?

Deposits rejected by scanner

After scanning your checks, you may be prompted to make changes before your deposit can be submitted for approval.

These are the most common error scenarios and the steps you can take to fix them:

Reject Reason	What it means	How to correct it
Amount Recognition Failed	We couldn't identify the amount	Manually enter the amount in the appropriate field. Then select Accept.
Duplicate Item (shown under 'Rejected Item Exception')	If we find a duplicate item, we'll show you both the current and original images for verification.	Remove the duplicates by selecting Remove Item.
Item Data Entry (shown under 'Amount Recognition Failed')	We couldn't identify one of the fields on your check.	Manually enter the missing criteria in the appropriate field. Then select Accept.
Image Quality Exceptions	We couldn't process your check due to poor image quality.	Select Remove Item. Then deposit the check at a branch or ATM.
Item Limit (shown under 'Amount Recognition Failed')	BMO DepositEdge can't process your check because it exceeds the limit of $25 million.	Select Remove Item. Then deposit the check at a branch.

Deposits rejected by approver

If your deposit was successfully submitted but then rejected by the approver, these are the steps you should take:

In Online Banking for Business, select the Payments & Receivables tab.
Under “DepositEdge”, select BMO DepositEdge.
Under “My Open Deposits”, select the link for the rejected deposit.
Read the comments explaining why the approver rejected the deposit.
Make the necessary corrections and enter comments in the “Deposit Comments” field.
Select OK.

You've successfully modified and resubmitted a rejected deposit for approval.