How do I reset my password?

If you have a valid work or mobile number saved in your profile, or you use BMO Passcode, Biometric ID or RSA SecurID, you can change or reset your Online Banking for Business password from the Sign In page.Here’s how:

1. On the Sign In page, next to the "Password" field, choose Reset Password. 
2. Enter your Customer ID, User ID and the email address saved in your profile. Then select Continue.
3. If the information matches our records, we'll email you a temporary password. 
4. Back on the Online Banking for Business Sign In page, enter your Customer ID, User ID and the temporary password. Then select Sign In.
5. Once you’ve signed in with the temporary password, we'll text or call you with a one-time passcode.
   Note: If you don’t have a phone number saved, we can verify your identity with BMO Passcode, Biometric ID or RSA SecurID instead.
6. Enter the 6-digit passcode into the Verification Code field. 
7. When prompted, create and verify your new permanent password and select Confirm. 

You’ve successfully reset your password. 

If you’ve changed your email or phone number, or it doesn't match what we have on file, please contact your Primary Customer Administrator (PCA).  They can update your profile with the correct information so you can reset your own password and complete phone verification. 

Note: Passwords must contain at least:

• 8 characters
• 1 uppercase letter
• 1 lowercase letter
• 1 number
• 1 special character (e.g. % ! $ #) 

Banking products are subject to approval and are provided in Canada by Bank of Montreal, a CDIC member and in the United States by BMO Bank N.A. member FDIC