How do I request to recall an EFT payment?

You can request a recall of individual EFT payments or all payments within an EFT payment file.  

Here’s how:  

Note: We do our best, but sometimes a payment is deposited before we can recall it. Always request a recall as soon as you can and keep enough funds in your account to cover other transactions in the meantime.  

To recall an entire EFT payments file 

1. In Online Banking for Business, select the Payments & Receivables tab. 
2. Under "Electronic Funds Transfer (EFT)", select Manage Payments. 
3. Next to the payment file you want to recall, select Actions. 
4. Choose Recall. 
   Note: This option is only available if you’re entitled to request a recall and the payment hasn’t already been deposited.  
5. Select Recall. 

You’ve successfully requested a recall of your entire EFT payment file. You can now find your request under the “Recalls” tab. 

To recall an individual EFT payment 

1. In Online Banking for Business, select the Payments & Receivables tab. 
2. Under "Electronic Funds Transfer (EFT)", select Manage EFT Payments. 
3. Find the payment file with the payment you want to recall. Click the # of Payments link. 
4. Next to the payment you want to recall, select Actions. 
5. Choose Recall. 
   Note: This option is only available if you’re entitled to request a recall and the payment hasn’t already been deposited. 
6. Select Recall. 

You’ve successfully requested a recall of an individual EFT payment. You can now find your request under the “Recalls” tab. 

If you’re unable to request a recall online, complete and fax us this BMO Recall Request Form (in English only).