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How do I void or delete issued cheques in Digital Cheque Service?  

You can void or delete any issued cheques with a status of Outstanding. Here’s how:

  1. In Online Banking for Business, select the Payments & Receivables tab.
  2. Under “Digital Cheque Services”, select Digital Cheque Service.
  3. Select Search.
  4. Select the Issued Search tab.
  5. Complete all required search criteria and select Search.
    Note: Your search can only go back two years.
  6. In the dropdown menu in the last column of the cheque you want to void, choose Void or Deleted.
    Note: You can update up to 100 cheques at a time.
  7. When you’re finished, select Review.
  8. Review your changes. If everything looks good, select Submit.
    Note: Once you submit your updates, they can’t be undone.

Your updates have been submitted.

 

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