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How do I void or delete issued cheques in Digital Cheque Service?
You can void or delete any issued cheques with a status of Outstanding. Here’s how:
- In Online Banking for Business, select the Payments & Receivables tab.
- Under “Digital Cheque Services”, select Digital Cheque Service.
- Select Search.
- Select the Issued Search tab.
- Complete all required search criteria and select Search.
Note: Your search can only go back two years.
- In the dropdown menu in the last column of the cheque you want to void, choose Void or Deleted.
Note: You can update up to 100 cheques at a time.
- When you’re finished, select Review.
- Review your changes. If everything looks good, select Submit.
Note: Once you submit your updates, they can’t be undone.
Your updates have been submitted.