How do I install my RSA SecurID soft token on Windows?

Your RSA SecurID soft token allows you to generate a unique passcode directly on your computer or mobile device. You’ll use this 2-step verification method to confirm your identity when modifying users or approving payments.

What do I need? 

You'll need a computer running either Windows 10 version 1709 or higher. Please make sure you have these two notification emails from Services.Security@bmo.com:

1. Your RSA SecurID Token: Installation file /  Votre jeton logiciel BMO : fichier d’installation 
2. Soft Token Password Information / Votre jeton logiciel BMO : mot de passe d’importation 

Because these emails contain sensitive information, they will direct you to the BMO Secure Email, where you can read them in full. To do that, you’ll need to register for a BMO Secure Email account. Simply enter an email address and choose a password, then select Sign In.
 

Install your RSA SecurID soft token

• Step 1: Choose your token
• Step 2: Install the RSA SecurID software
• Step 3: Import your token
• Step 4: Create your PIN
• Step 5: Test your token
  
   

Step 1: Choose your token  

1. Sign in to Online Banking for Business. If you’ve been enrolled in the service, you’ll see an option to Set up RSA SecurID.   
2. If you’ve been assigned multiple tokens, you’ll be prompted to choose the one you want to set up now. If you only have one — simply select your token from the dropdown and then select Continue. 

Step 2: Install the software 

The SecurID software is what you’ll use to generate your unique passcode to help verify your identity. Depending on your company’s security policies, you may need help from your IT department to download, install or run the software on your computer or mobile device. 

1. Download the most recent version of the software from the RSA website: RSA SecurID Software Token Downloads for Microsoft Windows
   
   

2. Next, at the top of the screen, select Download
   
   
   
   Note: Based on your operating system, choose the 32-bit or 64-bit version. How to check if your system uses a 32-bit or 64-bit version of Windows. 

3. From your “Downloads” folder, open the RSA SecurID zip file.

4. Then select the folder named RSASecurIDSoftwareToken5.0.2x86. 
   Note: “502” is the version number. This number will change if RSA update their software.

5. Next, open the installation file RSASecurIDSoftwareToken502. Don’t select the file with “Auto” in the name.
   Note: In Windows 10, you may need to right-click the installation file and select ”Run as administrator”.
   
   

6. Follow the installation instructions and choose the setup type Typical. 

7. When the installation is complete, select Finish. 

You’ve now securely installed the RSA SecurID Token software on your computer. 

Step 3: Import your token

For this step, you'll need to have the RSA SecurID software installed and the following 2 emails we sent you:

• Your RSA SecurID Token: Installation file /  Votre jeton logiciel BMO : fichier d’installation 
• Soft Token Password Information / Votre jeton logiciel BMO : mot de passe d’importation 

They’ve been sent with the “PROTECT” encryption feature so you’ll need to open and view them in BMO Secure Email. How do I sign up for the BMO Secure Email

How to import a soft token 

1. Open the email, “Your RSA SecurID token file”. 
    
2. Double-click the .sdtid file attachment. This should automatically start the RSA SecurID Token software you installed.
   Note: On some computers, you may need to first choose Open and then RSA SecurID Software Token to open the attachment. 
    
3. When prompted by the RSA SecurID software, enter the password from the email, “Your RSA import password” and select OK. 
    
4. Once your token is imported, select Change Name and type a nickname for your token. Select OK. 

Your token is now securely stored on your computer. For your protection, we recommend deleting the email containing the .sdtid file attachment.  

Step 4: Create your PIN 

Now you'll create your PIN. This PIN is not the same as your banking PIN - you'll only use it with the RSA SecurID software to generate passcodes. Make sure you record it somewhere safe.

In this step, you’ll need Online Banking for Business open as well as the RSA SecurID software. 

1. Open your RSA SecurID software.
   
   
    
2. Leave the main field blank and select the arrow button   to generate an 8-digit code. An 8-digit code will be displayed.
   IMPORTANT: We recommend waiting until the passcode refreshes before proceeding to the next step.  
   Note: It may take several seconds to generate the code, so please only click the arrow button once.
    
3. When the passcode refreshes, select Copy.
   Note: We recommend that you only use the Copy button. Do not write it down or copy it in any other way.
   
   
   
   
    
4. Paste the 8-digit code into the passcode field In Online Banking for Business.
   
   
    
5. And select Submit. Please note that it may take several seconds to complete. 
   IMPORTANT: If you click the Submit button twice, you must restart the PIN creation process. To do this, click the Re-enter PIN button and continue from step 2 above. 
   
    
6. Continuing in Online Banking for Business, create a new PIN (personal identification number). It must be 6-digits and cannot start with 0. Re-enter your PIN in the "Confirm your new PIN" field. 
   Note: You'll need this PIN every time you use RSA SecurID, so keep a record of it somewhere safe. 
   
   
    
7. When you’re finished, select Continue.
   IMPORTANT: There may be a delay of several seconds before your PIN is confirmed. DO NOT press "Continue" again. This may cause an error. 

You’ve now created your PIN. You’ll use this each time you’re asked to generate a passcode. 

Step 5: Test your token 

This is your final step. If you cancel the setup now, you’ll have to start over next time. 

To complete your token setup, please generate a passcode. These will be the same steps you follow every time you're asked to enter an RSA SecurID passcode.

1. Open your RSA SecurID software. 
   
   
    
2. Enter the PIN (6-digit personal identification number) you just created and select the arrow button   to generate a one-time passcode.
   Note: We recommend waiting until the passcode refreshes before proceeding to the next step. 
    
3. When the passcode refreshes, select the Copy button. 
   
   
    
4. Paste the 8-digit code into the passcode field in Online Banking for Business.
   
   
    
5. And select Complete setup
   
   
   
   Note: If you get an error message, go to your RSA SecurID software and select the Re-enter PIN button. 

Success! Your RSA SecurID token is now set up and ready to use to confirm your identity.