How do I create a user group? 

User groups let administrators set and manage entitlements for two or more users. Here’s how to create a user group: 

1. In Online Banking for Business, choose the Administration tab.
2. Under “Group Management”, select Create Group.

Step 1: Profile Setup

1. Set the name, description and whether you’re creating a user or administrator group.
2. Once you’re ready, select Continue.

Step 2: User Selection

3. Next to the users you want to include in your new group, select Add.
4. When you’re finished, select Continue.
   Note: To save time in the remaining steps, you can have the entire group inherit the service and account settings of one the users you added.

Step 3: Service Setup

5. Next, add services to the “Entitled Services” list. To add a service, find it in the “Unentitled Services” list and select Add.
   Note: Most services can be added with a customized setup.
6. When you’re done, select Continue.

Step 4: BMO Accounts Setup

7. Here, you’ll pick the Canadian accounts you want the user or administrator to have access to in each service.
   Note: If you have a lot of services, use the blue arrows to scroll right or left.
8. When you’re ready, select Continue. 

Step 5: BMO Accounts Setup

9. In this step, you’ll pick the U.S. accounts you want the user or administrator to have access to in each service.
   Note: If you have a lot of services, use the blue arrows to scroll right or left.
10. When you’re finished, select Submit.

When prompted, confirm your identity with your preferred secondary authentication option. What is secondary authentication?