How do I set up 2-step verification (secondary authentication)?

2-step verification is a type of security that uses 2 different types of authentication methods to verify your identity. It acts as an added layer of protection that helps keep your account safe from online fraud attempts.   

What kinds of 2-step verification are available?   

The type of 2-step-verification you’ll use to confirm your identity depends on the task you’re doing.   

• Phone verification  – When you sign in for the first time, reset your own password, or on subsequent sign-ins when we need to double-check it’s really you, we’ll text or call you with a one-time passcode using the phone number saved in My Profile. How to update your phone numbers 

To complete tasks like creating or modifying a user or approving payments, transfers, or user changes, you’ll be assigned one or more of the following   
2-step verification methods:    
  

• Biometric ID – We’ll ask you to scan your face or voice using an app you install on your smart phone.  How to install Biometric ID 
   
• BMO Passcode — We’ll ask you to enter a passcode that you’ll generate using software you install on your computer (soft token). These passcodes only work for your account and change every 30 seconds. . How to install Passcode 
   
• RSA SecurID— We’ll ask you to enter a passcode that you’ll generate by using either the physical token (hard token) you’re assigned or by using software that you install on your computer or mobile device (soft token). These passcodes only work for your account and change every 30 seconds.  ). How to install RSA hard token | soft token