What is 2-step verification (secondary authentication)?
2-step verification is a type of security that uses 2 different types of authentication methods to verify your identity. It acts as an added layer of protection that helps keep your account safe from online fraud attempts.
How does it work?
The first verification happens when you sign in to Online Banking for Business and we ask for your user credentials (Company ID and User ID) and password.
The second verification happens before you complete certain tasks, like creating users or approving payments. You’ll confirm your identity again by entering a code or scanning your face or voice using the 2-step verification method assigned to you.
When will I be asked to use it?
You’ll always be asked for 2-step verification before:
Depending on how your account is set up, you may also be asked for 2-step verification:
every time you sign in to Online Banking for Business How to turn on 2-step verification at Sign In
What kinds of 2-step verification are available?
The type of 2-step-verification you’ll use to confirm your identity depends on the task you’re doing.
To complete tasks like creating or modifying a user or approving payments, transfers, or user changes, you’ll be assigned one or more of the following 2-step verification methods:
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