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Where can I find my EFT file reports?

You can access EFT reports generated in the previous 90 days.  

Here’s how: 

To download reports generated in the previous 30 days 

  1. In Online Banking for Business, select the Account Information tab. 
  2. Under “File Transfer Facility (FTF)”, choose Received Files. 
  3. Select or search for the relevant report. 
  4. Select Download. 

To view reports online, simply click the icon in the “View” column. 

To request reports generated in the previous 90 days 

  1. In Online Banking for Business, select the Account Information tab. 
  2. Under 'File Transfer Facility (FTF)', choose File History. 
  3. Scroll to the bottom and select complete the request form. 


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  4. In the form, enter the requested information: 
    • elect the product drop-down and choose EFT.
    • Choose the report you want us to send you. 
    • Enter the dates or date range for the report you are requesting.  
      • You can request reports generated in the past 90 days.  
    • Enter the email address associated with your user profile.  
    • Use the optional fields to provide additional information. 
  5. When you’ve finished, select Submit.  


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You’ve successfully requested your EFT report. We will process your request and you should receive your reports in 2 business days.  

 

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